Question 1

I didn't get my ticket what do I do?

Accepted Answer

Not in your spam folder? No problem!

Email admin@outliereventsgroup.com and we will resend them!

Question 2

What does my ticket get me?

Accepted Answer

Each ticket grants you full access into the festival.
Tickets also come with tokens to redeem for a variety of different food and drink samples, a souvenir cup and lanyard.

Question 3

Do my children need tickets?

Accepted Answer

We do allow infants and toddlers into the festival along with strollers.

Children 12 and under have free entry with an adult (no sample tickets included, just free entry.) Have a child that wants to sample? We'd recommend purchasing a NA ticket or extra tokens will be for sale at the merchandise tent.

Question 4

Can I have a refund?

Accepted Answer

All sales are final.
Kalapalooza is rain or shine!

Question 5

Are pets allowed?

Accepted Answer

No pets allowed. Please leave your furry friends at home!

Question 6

What do I need to bring to the festival?

Accepted Answer

Attendees with tickets that include adult drinks will need to bring their I.D. (must be shown to enter the festival)

Tickets can be presented electronically or printed.